StrataCom’s Cherwell RED Essentials V2.1 is a perfect add-on to the Cherwell Suite. RED is an acronym for Requirements, Enhancements and Defects.
Common Problems:
- No centralized location for Requirements, Enhancements and Defects (RED) that include all pertinent information
- No Repository for User Acceptance Testing checklists and results
- No way to track proper status on RED closure
- No real-time Dashboard or access to REDs
How RED Essentials V2.1 Solves These Problems:
- Provides one main form that allows users to centrally document all
- Requirements, Enhancements and Defects (RED) during implementations
- REDs can be split into the following types: Requirements, Gap in Requirements, Enhancements, and Defects
- The following Categories can be related: Change Request, Incident, and Supplier
- Time spent on individual REDs are trackable (i.e. Estimated vs Actual)
- Working Status can be tracked by: Not Started, Design, Development, Testing, Customer Acceptance and Completed
- Allows for User Tests and RED Testing Checklists to be attached to each item
- Real-time Dashboard with reports on percentage of Requirements completed by Type, Category, and Subcategory
- Dashboard has drill-down functionality allowing users to dive right into REDs assigned to them
If you’re curious to learn more, check out our recorded demo to see if RED Essentials may be a great addition to your Cherwell environment:
https://www.stratacominc.com/news-and-events/red-essentials-dev-ops-and-cherwell-itsm/
To download the free RED Essentials 2.1 mApp, please choose the version tailored to your specific Cherwell version:
Download RED Essentials mApp for Cherwell versions PRIOR TO 9.5.1 HERE
RED Essentials for 9.5.1 and higher is currently being re-worked. It is not available at this time.
