StrataCom RED Essentials mApp Version 2.1

  • StrataCom RED Essentials mApp Version 2.1

StrataCom’s Cherwell RED Essentials V2.1 is a perfect add-on to the Cherwell Suite. RED is an acronym for Requirements, Enhancements and Defects.

Common Problems:

  • No centralized location for Requirements, Enhancements and Defects (RED) that include all pertinent information
  • No Repository for User Acceptance Testing checklists and results
  • No way to track proper status on RED closure
  • No real-time Dashboard or access to REDs

How RED Essentials V2.1 Solves These Problems:

  • Provides one main form that allows users to centrally document all
  • Requirements, Enhancements and Defects (RED) during implementations
    • REDs can be split into the following types: Requirements, Gap in Requirements, Enhancements, and Defects
    • The following Categories can be related: Change Request, Incident, and Supplier
    • Time spent on individual REDs are trackable (i.e. Estimated vs Actual)
    • Working Status can be tracked by: Not Started, Design, Development, Testing, Customer Acceptance and Completed
  • Allows for User Tests and RED Testing Checklists to be attached to each item
  • Real-time Dashboard with reports on percentage of Requirements completed by Type, Category, and Subcategory
  • Dashboard has drill-down functionality allowing users to dive right into REDs assigned to them

If you’re curious to learn more, check out our recorded demo to see if RED Essentials may be a great addition to your Cherwell environment:
https://www.stratacominc.com/news-and-events/red-essentials-dev-ops-and-cherwell-itsm/

To download the free RED Essentials 2.1 mApp, please choose the version tailored to your specific Cherwell version:

Download RED Essentials mApp for Cherwell versions PRIOR TO 9.5.1 HERE 

Download the RED Essentials mApp for Cherwell versions 9.5.1 OR NEWER HERE

 

Cherwell: StrataCom RED Essentials mApp

Cherwell: StrataCom RED Essentials mApp