Tag: ITSM

9/2/19

Recorded Event: Best Practices in Cherwell Design – Advanced Practitioner Webinar

StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.

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9/2/10

Recorded Event: RED Essentials, Dev Ops, and Cherwell ITSM – Cherwell Advanced Practitioner Webinar

Watch this interactive Webinar to see how your organization can extend Cherwell to support Use Cases such as DevOps, Backlog Management, and Continual Service Improvement.

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