Tag: Cherwell ITSM

9/4/19

Recorded Event: Cherwell Content Packs versus Upgrades – Advanced Practitioner Webinar

Do you know what you get when you upgrade?  Do you always get all of the new functionality and work flow?  Watch our webinar to see how this works and how you can get new content if it wasn’t delivered in an upgrade.

Read More
9/2/19

Recorded Event: Best Practices in Cherwell Design – Advanced Practitioner Webinar

StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.

Read More