StrataCom’s Mobile Client for Cherwell new Features Feb 2020

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  • StrataCom’s Mobile Client for Cherwell new Features Feb 2020

Take a look at all the great new features in StrataCom’s Mobile Client for Cherwell!

  • Offline access of tickets
    • With our “Seamless Offline Experience”, if you lose internet access, you can still work with your tickets like you’re online!
  • Enhanced record navigation
    • Easily navigate through your ticket lists with quick taps of our easy to use navigation arrows
  • Create Specifics records from Mobile
    • Create Specifics with your Incident or other Major Business Objects
    • Specifics forms work just like our other mobile forms, with all the auto-fill capabilities, etc
  • Related Record capabilities
    • Relate records in Cherwell or view related records in an unobtrusive, mobile-friendly way!
    • Examples include viewing a Customers contact card, viewing tasks associated to an Incident, Change information associated to an Approval, etc
  • Coming soon!
    • Mobile Customer Portal
      • Will be powered by the StrataCom Mobile Client Development Studio
      • Design your mobile portal to your exact standards
    • GPS Functionality
      • Find tickets closest to you
      • Get driving directions to a ticket
      • See all your techs on a map

View the Video here:

Posted on February 11, 2020 by Eric Krueger

Categories: Cherwell Mobile Client

Tags: , , ,