StrataCom Releases Cherwell Facilities Essentials mApp

StrataCom’s Facilities Essentials mApp is now available!

StrataCom has developed an extension for Cherwell named “Facilities Essentials”.  This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements.

Common Problems facilities users run into:

• Scheduled Maintenance is not being performed
• Safety issues are not prioritized
• Work Orders are not completed in a timely fashion
• Difficulty submitting Work Orders and tracking status
• Inability to measure performance against SLA’s
• Difficulty determining urgency/severity for Work Orders
• Lack of relationships between buildings/rooms/equipment

How Facilities Essentials Solves These Problems:

• Generate Work Orders internally or from the self-service portal
• Track time spent and costs
• Assign correct level of Urgency. For Example:
• Life Safety and Environmental
• Major Equipment or Structural Failure
• Preventive Maintenance
• Minor Installed Equipment Failure
• Receive Alerts from Facilities monitoring systems (i.e. Johnson Controls) and auto-generate Work Orders
• Support scheduled maintenance by generating Work Orders based on intervals/calendars defined by the user. Examples of scheduled maintenance may include:
• Replace HVAC filters
• Check light bulbs
• Replace Batteries
• Inspections
• Assign Work Orders and allow maintenance staff to update and close Work Orders with a mobile device
• Utilize Work Order categories (i.e. Building, HVAC, Cable/Wire, Carpentry, Custodial, Drafting, Electrical, Grounds, Locksmith, Mechanical, Plumbing, Roof, Signs. Vehicle, Safety, Physical Security, Moves, Space Planning)

The application can be downloaded free by clicking HERE