StrataCom Releases Cherwell Facilities Essentials mApp

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  • StrataCom Releases Cherwell Facilities Essentials mApp

StrataCom’s Facilities Essentials mApp is now available!

StrataCom has developed an extension for Cherwell named “Facilities Essentials”.  This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements.

Common Problems facilities users run into:

  • Scheduled Maintenance is not being performed
  • Safety issues are not prioritized
  • Work Orders are not completed in a timely fashion
  • Difficulty submitting Work Orders and tracking status
  • Inability to measure performance against SLA’s
  • Difficulty determining urgency/severity for Work Orders
  • Lack of relationships between buildings/rooms/equipment

How Facilities Essentials Solves These Problems:

  • Generate Work Orders internally or from the self-service portal
  • Track time spent and costs
  • Assign correct level of Urgency. For Example:
  • Life Safety and Environmental
  • Major Equipment or Structural Failure
  • Preventive Maintenance
  • Minor Installed Equipment Failure
  • Receive Alerts from Facilities monitoring systems (i.e. Johnson Controls) and auto-generate Work Orders
  • Support scheduled maintenance by generating Work Orders based on intervals/calendars defined by the user. Examples of scheduled maintenance may include:
  • Replace HVAC filters
  • Check light bulbs
  • Replace Batteries
  • Inspections
  • Assign Work Orders and allow maintenance staff to update and close Work Orders with a mobile device
  • Utilize Work Order categories (i.e. Building, HVAC, Cable/Wire, Carpentry, Custodial, Drafting, Electrical, Grounds, Locksmith, Mechanical, Plumbing, Roof, Signs. Vehicle, Safety, Physical Security, Moves, Space Planning)

The application can be downloaded free by clicking HERE

Posted on September 24, 2014 by

Categories: Cherwell mApps

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