Category: Archived Webinars and Training

9/4/19

Recorded Event: Cherwell mApps versus Blueprints – Cherwell Advanced Practitioner Webinar

Learn the difference between mApps (Cherwell mergeable applications) versus blueprints and the appropriate time to use each when migrating code with Cherwell.

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9/3/19

Recorded Event: Cherwell REST API and Integrations Deep Dive

This webinar presents a deep dive into the Cherwell API and Cherwell Integrations, how they work, and detailed information on integrating the Cherwell application with external systems using the REST API.

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9/3/19

Recorded Event: CMDB Best Practices – Advanced Practitioner Webinar

Watch this webinar to learn about best practices for your CMDB!

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9/2/19

Recorded Event: Cherwell Advanced Tips and Tricks Part 2 – Advanced Practitioner Call

Watch this recorded webinar to learn a variety of helpful advanced tips and tricks for getting the most out of Cherwell.

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9/2/19

Recorded Event: Cherwell Performance Tuning – Advanced Practitioner Webinar

Watch our webinar to discover a wide variety of ways you can improve the performance of your Cherwell CSM system, including:

  • Relationship Tuning
  • Indexing
  • Query enhancement
  • Group Maps
  • Lots More!
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9/2/19

Recorded Event: Best Practices in Cherwell Design – Advanced Practitioner Webinar

StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.

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9/2/19

Recorded Event: Cherwell Integration Best Practices – Advanced Practitioner Webinar

This StrataCom webinar will provide you with best practice advice around Cherwell integrations.

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8/29/17

Recorded Event: Change Management mApp Beta – Advanced Practitioner Call

This webinar covers the new Cherwell Change Management 9.x mApp in detail.

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6/20/17

Recorded Event: Cherwell REST API Deep Dive – Advanced Practitioner Call

This Cherwell Advanced Practitioner webinar covers the topic of Cherwell REST API integration in detail.

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6/7/17

Recorded Event: Cherwell Performance Tuning – Advanced Practitioner Call

This Advanced Practitioner’s webinar focuses on the Cherwell performance analysis using the health check tools and other indicators of performance.

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