Category: Archived Webinars and Training

Recorded Event: Cherwell Advanced Tips and Tricks Part 2 – Advanced Practitioner Call

Watch this recorded webinar to learn a variety of helpful advanced tips and tricks for getting the most out of Cherwell.

Recorded Event: Cherwell Performance Tuning – Advanced Practitioner Webinar

Watch our webinar to discover a wide variety of ways you can improve the performance of your Cherwell CSM system, including:

• Relationship Tuning
• Indexing
• Query enhancement
• Group Maps
• Lots More!

Recorded Event: Best Practices in Cherwell Design – Advanced Practitioner Webinar

StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.

Recorded Event: Cherwell Integration Best Practices – Advanced Practitioner Webinar

This StrataCom webinar will provide you with best practice advice around Cherwell integrations.

Recorded Event: Change Management mApp Beta – Advanced Practitioner Call

This webinar covers the new Cherwell Change Management 9.x mApp in detail.

Recorded Event: Cherwell REST API Deep Dive – Advanced Practitioner Call

This Cherwell Advanced Practitioner webinar covers the topic of Cherwell REST API integration in detail.

Recorded Event: Cherwell Performance Tuning – Advanced Practitioner Call

This Advanced Practitioner’s webinar focuses on the Cherwell performance analysis using the health check tools and other indicators of performance.

Recorded Event: Customer Success Story: CMDB and Change Management – Advanced Practitioner’s Call

This Advanced Practitioner’s call focuses on how integrating Configuration Management with Change Management in Cherwell CSM.

Recorded Event: Cherwell Approvals – Cherwell Advanced Practitioner Webinar

This Cherwell Advanced Practitioner webinar covers the topic of Cherwell Approvals including such topics as customer approvals, approval pitfalls, etc.

Recorded Event: Cherwell One Steps – Cherwell Advanced Practitioner Webinar

One-Step Actions enable IT organizations to automate tasks, workflows and processes quickly and easily, without writing or touching code. Watch this webinar to learn more!