News And Events

Recorded Event: Doing More with Cherwell One-Step Actions – Advanced Practitioner Call

This month’s Cherwell Advanced Practitioner Call focused on the topic of: Doing More with Cherwell One-Step Actions.

RED Essentials (Version 1) Overview Video

RED Essentials: Leverage Cherwell’s core strengths in order to manage Requirements, Enhancements, and Defects (RED) to fulfill organizational Software Lifecycle Management.

RED Essentials Version 1 mApp for Cherwell – Now Available!

This mApp is designed for organizations which are interested in a simple way to capture Requirements, Enhancements, and Defects (RED) for a project. The mApp allows users to Create, Assign and Track these items while viewing via custom Dashboards.

Right-Sized ITIL Presentation

Approval Delegation mApp available for Cherwell

The StrataCom Approval Delegation Essentials mApp provides the ability to delegate approvals inside Cherwell. The Approval Delegation modifies the Approval object, so these delegations will work wherever you rely on approvals.

StrataCom Releases Cherwell Facilities Essentials mApp

StrataCom has developed an extensive mApp for Cherwell named Facilities Essentials.  This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements.

RightSize ITIL Assessments

In today’s increasingly complex IT environment, effective IT service management is more critical than ever to a company’s success. StrataCom applies the principles of the most recent version of the Information Technology Infrastructure Library (ITIL®) to identify how a company can tailor its IT infrastructure to best meet its business objectives.

Recorded Event: Real-World Service Catalog: How Do I Build This Thing?

In this recorded webinar, StrataCom leads attendees in a discussion surrounding best-practice Service Catalog processes including: how to go about building your service catalog portfolio, integrating service catalog workflow into your organization’s teams, and how to present and market your service catalog to your end-users.

Cherwell Care Managed Services

Are your developers and administrators overwhelmed by demands from the business?

Are you interested in improving your Cherwell tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version?

Micro Focus (HPE) Service Manager Performance Tuning Package

Many Micro Focus (legacy HPE) Service Manager clients struggle with system performance. The frustration resulting from poor performance can cause organizations to look for alternative software solutions.