News And Events

StrataCom Recorded Webinars

StrataCom offers Advanced Practicitioner Webinar Events providing free, in-depth training on ITSM and Cherwell-specific topics. Please fill out the “Contact Us” form to join our mailing list. You can find a list of previously recorded webinars HERE.

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Video: Managing Projects in Cherwell Change and Incident using Kanban Boards and Gantt Charts

Are you managing projects in Cherwell in Incident or Change management? Many clients are managing smaller projects in Cherwell using these modules. Attach the StrataCom Kanban Boards and Gantt Chart for Cherwell to these Cherwell Objects and they become fantastic mini-project management tools!

This blog post features a YouTube video demoing this helpful functionality!

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Elevate Your Cherwell IT Service Offerings

Learn new ways to experience Cherwell in our feature presentation from the Cherwell Clear Conference in 2020. StrataCom’s product manager will demonstrate how to take your Cherwell implementation to the next level. Elevate your IT service offerings through mobile access, Agile-based development management, enterprise time-tracking, and simple Drag-and-drop interfaces. Learn how other Cherwell customers have extended their Cherwell footprint further into the enterprise by adopting easy-to-use, highly functional bolt-ons.

 

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StrataCom Presents: Gantt Chart for Cherwell

Categories: Other

StrataCom is proud to introduce a fully-functional Gantt Chart for Cherwell!  StrataCom’s Gantt chart for Cherwell can be used with any Cherwell Object, including PPM  Operational Tasks!  Experience the power of Cherwell with a fully drag-and-drop capable Gantt chart.

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Webinar Recording: Agile Workflow Platform Management with Cherwell

Categories: Other

The Cherwell Marketing Leadership Team and Premier Cherwell Partner, StrataCom, share tips on how you can leverage the combination of Cherwell and Kanban to deliver next-level business workflow process in our webinar: Agile Workflow Platform Management.

This webinar explores:

  • What Kanban can mean to your Business Teams, deliver visual workflow to a group immersed in visuals
  • Agile Methodology applied across the business brings order to what can be a chaotic and disconnected current state
  • Why leveraging Cherwell CSM makes sense for Business Groups, how the Cherwell Marketing Group realized increased productivity, increased quality, and lower cost
  • Real-time collaboration, a single pane of glass Kanban experience delivers a fast-clean view of all organizational initiatives with updates by team members instantly displayed
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Just Released: StrataCom Drag-And-Drop Scheduling Calendar for Cherwell

StrataCom is pleased to announce the release of our Drag-And-Drop Scheduling Calendar for use with our Native Cherwell Mobile Client or our Kanban Boards for Cherwell.

With the Drag-And-Drop scheduling capability of the calendar, users can easily create, view and re-schedule events from an easy-to-use calendar interface. Ideal for Scheduling Change records, Facilities Work Orders or any other Cherwell Object, the StrataCom Calendar for Cherwell will make your Cherwell user’s lives easier!

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New Cherwell Mobile Features July 2020

StrataCom is excited to announce newly released features for Cherwell Mobile! Now available:

  • Nested Menus in the Mobile Client:  Build elegant Mobile experiences using nested menus, allowing you to group actions, queries, etc for a single object, all together in one place.
  • Mobile Editable Grid:  Quickly update records in the mobile client on your mobile device or on your desktop using our easy-to-use editable grid.  Edit Cherwell records like you’re working in a spreadsheet.
  • Build Your Own Queries in our mobile development studio!  If you don’t have a query you need in Cherwell to display records for your users, use our powerful query builder to build your own query in your Mobile Experience.
  • Use our Enhanced Search Builder to allow your users to search any field in any object and return records in a grid format while using our advanced type-ahead search capabilities.  Quickly find records using any field and identify them using our return results quick-grid.
  • ‘Seamless Offline’ Mode allows users to work with records even when they have a very slow or intermittent internet connection, or no internet connection at all. Users aren’t required to manually ‘go offline’, the StrataCom Mobile Client intelligently caches records so they are ready for your users no matter what type of internet connection they have.
  • Brand your Mobile Experience any way you desire.  Full access to the CSS is enabled allowing you to change every aspect of the StrataCom Mobile Experience for your users.

Ping us today if you’d like a demo or free trial!

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