StrataCom continues to release new features in our StrataCom Native Mobile client for Cherwell. Here’s a snapshot of what’s new: The updated Native app can now search multiple fields in our type-ahead list picker For… [..]
StrataCom’s Native Mobile App for Cherwell
StrataCom’s mobile solution is designed by our Cherwell consulting experts specifically for Cherwell Software. We offer the Cherwell Community the most flexible, configurable, and easy to use solution designed with the IT technician and end user audience in mind.
User Experience
Access Cherwell Natively on IOS, Android or in a Browser
Delivers Both Technician and Customer Portal functionality
Visually configurable for colors, branding, dark mode, etc…
Enables a unique Mobile Experience for Users based on Role or Team Membership
Process
Deliver full range of Cherwell Workflow
Run One-Steps with Prompts
Mobilize any Object. Approve Changes, Update Incidents and more
Barcode scanning for CI’s for easy lookup or updates
Technology
Securely connect from anywhere via Cherwell REST API
Codeless Developer Studio allows robust Configuration
Available as a Native iOS or Android app, PWA (progressive web app) or browser application
Seamless Offline Mode as needed
Mobile Client for Cherwell Blog Posts
Elevate Your Cherwell IT Service Offerings
December 2, 2020
Elevate Your Cherwell IT Service Offerings News Sign Up Form Name* First Last Company* Email* EmailThis field is for validation purposes and should be left unchanged.
Just Released: StrataCom Drag-And-Drop Scheduling Calendar for Cherwell
October 27, 2020
StrataCom is pleased to announce the release of our Drag-And-Drop Scheduling Calendar for use with our Native Cherwell Mobile Client or our Kanban Boards for Cherwell. With the Drag-And-Drop scheduling capability of the calendar, users… [..]
New StrataCom Cherwell Mobile Client Features September 2020
September 21, 2020
Because the Mobile Client for Cherwell by StrataCom is built on our “Mobile Experience Designer”, we don’t release updates to the mobile client that only have to do with customer workflow. For example, we would… [..]
New Cherwell Mobile Features July 2020
July 13, 2020
StrataCom is excited to announce newly released features for Cherwell Mobile! Now available: Nested Menus in the Mobile Client: Build elegant Mobile experiences using nested menus, allowing you to group actions, queries, etc for a… [..]
StrataCom’s Mobile Client for Cherwell new Features Feb 2020
February 11, 2020
Take a look at all the great new features in StrataCom’s Mobile Client for Cherwell! Offline access of tickets With our “Seamless Offline Experience”, if you lose internet access, you can still work with your… [..]
Recorded Event: Cherwell REST API and Integrations Deep Dive
September 3, 2019
Recorded Event: Cherwell REST API and Integrations Deep Dive News Sign Up Form Name* First Last Company* Email* EmailThis field is for validation purposes and should be left unchanged.
StrataCom’s Cherwell Mobile Client: Add a Journal and Close an Incident with the Mobile Client
July 2, 2019
Watch this video to see how easy it is to add a journal and close an incident using only Stratacom’s Cherwell Mobile client!
StrataCom’s Cherwell Mobile Client: Assign an Incident to a Different Team
July 2, 2019
Learn how to assign an incident to a different team using StrataCom’s Cherwell Mobile Client:
StrataCom’s Cherwell Mobile Client: How to Take Ownership of an Incident in the Mobile Client
July 2, 2019
The StrataCom Cherwell mobile client allows users to perform many actions quickly without having to connect to the Cherwell Portal or the Cherwell client. Watch the video to see how easy this is!
Learn More
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