Click here to see how StrataCom delivers OmniChannel for Ivanti and Cherwell Customers. https://www.youtube.com/watch?v=ilGMFHwacqI
StrataCom’s Mobile App for Cherwell & Ivanti Neurons for ITSM
StrataCom’s mobile solution is designed by our ITSM consulting experts specifically for Cherwell Software and Ivanti Neurons for ITSM. We offer the most flexible, configurable, and easy to use solution specifically for Cherwell and Ivanti, designed with the IT technician and end user audience in mind.
User Experience
Access Cherwell or Ivanti Natively on IOS, Android or in a Browser
Delivers Both Technician and Customer Portal functionality
Visually configurable for colors, branding, dark mode, etc…
Enables a unique Mobile Experience for Users based on Role or Team Membership
Process
Deliver full range of ITSM Workflow
Run One-Steps with Prompts
Mobilize any Object. Approve Changes, Update Incidents and more
Barcode scanning for CI’s for easy lookup or updates
Technology
Securely connect from anywhere via REST API
Codeless Developer Studio allows robust Configuration
Available as a Native iOS or Android app, PWA (progressive web app) or browser application
Seamless Offline Mode as needed
Blog Posts: Mobile App
OmniChannel: Providing your Customers with an ITSM User Experience that matches their unique needs
September 22, 2022
May 24, 2022
Skinny Client for CherwellSome Cherwell Users need a Focused and Fast Experience. Although the full Cherwell client delivers robust functionality, it is also more complex than needed for the casual Cherwell User. The StrataCom Mobile… [..]
Recorded Webinar: StrataCom Mobile Solution for Cherwell & Ivanti ISM
February 16, 2022
Recorded Webinar: StrataCom Mobile Solution for Cherwell & Ivanti ISMTune in and learn about specific use cases and benefits of StrataCom’s Mobile Solution for Cherwell & Ivanti ISM. News Sign Up Form Name* First Last… [..]
Cherwell Mobile Updates: August 2021
August 30, 2021
StrataCom continues to release new features in our StrataCom Native Mobile client for Cherwell. Here’s a snapshot of what’s new: The updated Native app can now search multiple fields in our type-ahead list picker For… [..]
Elevate Your Cherwell IT Service Offerings
December 2, 2020
Elevate Your Cherwell IT Service Offerings News Sign Up Form Name* First Last Company* Email* NameThis field is for validation purposes and should be left unchanged.
Just Released: StrataCom Drag-And-Drop Scheduling Calendar for Cherwell
October 27, 2020
StrataCom is pleased to announce the release of our Drag-And-Drop Scheduling Calendar for use with our Native Cherwell Mobile Client or our Kanban Boards for Cherwell. With the Drag-And-Drop scheduling capability of the calendar, users… [..]
New StrataCom Cherwell Mobile Client Features September 2020
September 21, 2020
Because the Mobile Client for Cherwell by StrataCom is built on our “Mobile Experience Designer”, we don’t release updates to the mobile client that only have to do with customer workflow. For example, we would… [..]
New Cherwell Mobile Features July 2020
July 13, 2020
StrataCom is excited to announce newly released features for Cherwell Mobile! Now available: Nested Menus in the Mobile Client: Build elegant Mobile experiences using nested menus, allowing you to group actions, queries, etc for a… [..]
StrataCom’s Mobile Client for Cherwell new Features Feb 2020
February 11, 2020
Take a look at all the great new features in StrataCom’s Mobile Client for Cherwell! Offline access of tickets With our “Seamless Offline Experience”, if you lose internet access, you can still work with your… [..]
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