Cherwell Advanced Practitioner Webinar Recordings

  • Cherwell Advanced Practitioner Webinar Recordings

StrataCom is the proud host of the Cherwell Advanced Practitioner Webinar Series! Below is our complete list of recorded Cherwell webinars.

Mobile Solution for Cherwell   February 2022

Cherwell REST API: Best Practices and Lessons Learned  November 2021

Cherwell Performance Tuning  September 2021

Cherwell SLA’s: How Do These Actually Work?  August 2021

Microsoft Teams Integration  December 2020

BeyondIT Cherwell Use Case: Kanban for Marketing Teams   November 2020

Cherwell System Analyzer: Usage and Optimization   August 2020

Cherwell REST API Best Practices and Lessons Learned   May 2020

Active Directory Sync to Cherwell  March 2020

 Kanban for Cherwell  February 2020

Cherwell Workflow Performance: How to Improve Code Efficiency   January 2020

Upgrading to Cherwell 9.7  December 2019

Cherwell Re-Implementation or Modernization  September 2019

Deep Dive into REST API and Integrations   June 2019

 CMDB Best Practices  March 2019

Cherwell Content Upgrade vs. Platform Upgrade  January 2019

Cherwell mApps versus Blueprints   October 2018

Cherwell Performance Tuning   August 2018

Cherwell Tips and Tricks – Design  May 2018

Cherwell Integration Best Practices   October 2017

Advanced Tips and Tricks Part 2   September 2017

Advanced Tips and Tricks Part 2  August 2017

Change Management mApp Beta   July 2017

REST API  June 2017

Performance Tuning   May 2017

Customer Success Story: Western Union  April 2017

Approvals: Customer Approvals, Approval Pitfalls, etc   March 2017

Cherwell Service Catalog: Action Catalog Hybrid or Advanced Customer Portals  February 2017

Service Catalog Templates and Work Units   January 2017

Doing More with Cherwell One-Step Actions   November 2016


StrataCom Solutions for Cherwell Software Clients (Videos and Recordings)

Mobile Solution for Cherwell

Kanban for Cherwell

Elevate your Cherwell IT Service Offerings with StrataCom’s Cherwell Add-On Solutions

Gantt Chart for Cherwell

 Drag and Drop Scheduling Calendar for Cherwell

 Microsoft Teams Integration

StrataCom SPEAR mApp for Agile DevOps

Gantt Charts for Cherwell

Drag and Drop Calendar for Cherwell


Cherwell Training Videos

 The following is link to a variety of short, topic-specific how to videos published at our website:

Links to individual short Cherwell Training videos here:

Implement Cherwell’s Web Services on Incident

Simple Cherwell Dashboards

Cherwell Single Sign On

Cherwell Web Services Overview

Approval Delegations in Cherwell

One Steps – Getting to the next level


 Related Webinars

 RED Essentials mApp Demo:

 Right-sized ITIL

 Service Catalog: How Do I Build This Thing


If you’d like to be added to our mailing list for notification of future webinars and events, please email Laura Walker at: