White Papers
StrataCom has published the following white papers surrounding HP’s IT Service Management Solutions available for download:
- Service Manager Mobile Application (Got Mobile?)
- Tracking Structured Arrays in Activity
- SM Focus Issues in Web Client
- Unlocking the Database
- Adding Conditions to a Link Record in HP Service Manager
- Tab Issues Starting
- Alerts in Service Manager
- Contact and Operation Integrations
- Designing for the Service Manager Web
- LDAP Integration
- Notifications in Service Manager
- SC Automate (SC Auto)
- Successful ITIL Implementation
- Service Manager 7.1: Migrate vs. Re-implement
- Service Manager Table Controls
- Service Manager Read Only Issues