StrataCom demonstrates the commitment, care, and core ITSM knowledge and understanding you require. If you are looking for a true partner, not just another technical resource, look no further.
StrataCom retains a senior-level staff of ITIL certified consultants who are experts in the IT Service Management space, many having worked in ITSM development for 15+ years. Our consultants all have deep technical expertise in addidtion to solid, real-world experience. We are experts…not generalists.
Services we offer:
- Managed Services
- ITIL Process Consulting
- Road Map Consulting
Click to download the following PDF files:
StrataCom have provided professional services for a long list of Fortune 1000 clients since its inception in 1997. We are proud to offer an exceptional list of referenceable clients. For detailed information on several of our past projects, you are invited to read our success stories:
- StrataCom Success Story ~ Carlson Wagonlit Travel
- StrataCom Success Story ~ Health Insurance Organization
- StrataCom Success Story ~ Financial Services Organization
“We went through an extensive evaluation to find a vendor who could understand the legacy system we had in place, and who had the expertise we needed in Service Manager. We found the StrataCom engineers to be very knowledgeable and responsive.”
~Laura Dale, Team Lead, Carlson Wagonlit Travel Service
“StrataCom has provided our company with superior support over the past three years. Their knowledge, attention to detail, and customer focus makes them stand out from any consulting firm I have worked with in the past ten years. With their support, we have been able to provide a stable and user friendly customer care system for our team of analysts. Furthermore, StrataCom continues to help us make decisions that are in the best interest if our company in the short and long term. We are very thankful to have a business relationship with them and look forward to continued success in the future.”
~Support Services Director