Services

StrataCom demonstrates the commitment, care, and core ITSM knowledge and understanding you yearn for.

StrataCom’s consultants, experts in enterprise-level IT service management, customer support, and knowledge management solutions, offer focused expertise on Hewlett Packard’s Service Manager and ServiceCenter solutions.
Every member of our consulting team has spent the majority of their careers working within the Information Technology Service Management industry and consequently understand its complexity.

Services we offer:

  • Implementations
  • Upgrades
  • Customizations/Enhancements
  • ITIL Process Consulting
  • Business Process Consulting
  • Integrations
  • Reporting and Metrics
  • Managed Services
  • Project Management
  • Remote Administration
  • Database Conversion

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Contact Us

Laura Walker
Director of Business Development
Office: 701-232-5697 x27
Mobile: 701-306-7774
Email: lwalker@stratacominc.com

Client Testimonial

“As the project progressed through the various phases, StrataCom demonstrated their customer service commitment. A high level of responsiveness both in day-to-day support as well as with the deliverables assigned to them was realized. StrataCom became a true partner with us and the project team genuinely felt that our success was a priority for them. As a partner, StrataCom actively performed knowledge transfer and mentored our technical staff, accelerating our learning curve with the product.” ~Client Project Manager