Our clients look to us as the ITSM experts for ongoing updates, resources, connections, etc. Provided below are a collection of resources commonly requested by our clients. We are excited to share with you a great selection of ITSM content including white papers, newsletters and relevant ITSM communities.



Cherwell User Community

The Cherwell User Community is a great online resource to connect with other Cherwell Software Users.  At the link below you will find resource such as blogs, local user groups, on-demand training, etc. Visit the Cherwell Community at:

Vivit HPE User Community

Vivit is your unbiased, trusted and field-tested HPE Software user group which provides an infrastructure of support through programs centered around education, community-building, and advocacy for members. The website was designed to facilitate collaboration and technical creativity. Share, collaborate, exchange and grow. Anytime. Anywhere.

The Vivit Community Calendar will alert you to both local user group events as well as special interest events/webinars. Vivit provides Advanced Training courses at each of the HP annual conferences as well.


The itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US.  A not-for-profit organization, itSMF is a prominent player in the on-going development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States.  This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow.  Come be part of the profession of IT service management.


HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.