News and Events
StrataCom Exhibiting at the HDI Conference for the 8th year in a row!
The StrataCom team is looking forward to attending another yet another fantastic HDI Conference. This will be StrataCom’s 8th year exhibiting and our team is looking forward to meeting more of the ITSM community again this year.
The HDI conference will be held in Orlando, Florida April 24-27th. Stop by the StrataCom booth for a chance to win an iPad!
HDI is the leading professional association and certification body for technical service and support professionals. Facilitating collaboration and networking, HDI hosts industry conferences and events, produces comprehensive publications and research, and connects solution providers with practitioners, while certifying and training thousands of professionals each year. For more information about the conference, click here: http://www.hdiconference.com/
Virtual Vivit Events
Can’t make it to a Vivit user group event?? No problem! All Vivit ITSM events put on by our team are available virtually. For a listing of upcoming events, visit the Vivit events calendar at: http://www.vivit-worldwide.org
You can also email Laura Walker to get on the invite list if you’d like to be informed of upcoming events that will be available virtually: lwalker@stratacominc.com
Vivit is the independent, non-profit service organization that represents the broad HP Software community and is the endorsed HP Software users group. For almost two decades, Vivit has been the unbiased, trusted and field-tested community for thousands of HP Software customers, developers, and partners from around the world and from all areas of business and industry.
Director of business development at StrataCom, Laura Walker, is an active leader in the Vivit community. She is chapter leader in Chicago, Texas, Kansas City and Richmond and has been an key reason that Vivit has a record number of virtual events surrounding HP Service Manager.
StrataCom to Attend Pink Conference in Las Vegas
Stratacom is proud to announce that our team will be hosting a booth at the 20th Annual Pink Conference in Las Vegas on February 19th-22nd.
Pink Elephant is the world’s #1 supplier of ITIL and ITSM conferences, education and consulting services. To date, close to 200,000 IT professionals have benefited from Pink Elephant’s expertise. Pink Elephant has been championing the growth of ITIL worldwide since its inception in 1989 and was selected as an international expert to contribute to the ITIL V3 project.
Please stop by the StrataCom booth if you are planning on attending this conference to sign up for some great prizes. For more information on the Pink Elephant conference, visit: http://www.pinkelephant.com/Pink12/
StrataCom to Attend Upcoming Vivit and ITSM Minnesota Events
StrataCom is an active part of the HP Vivit Community and the itSMF Minnesota chapter.
We’d like to invite you to join us at the following upcoming events:
MN itSMF MN/ISACA Audit, Risk and Service Management
Tuesday, October 4th 12:30 – 4:30 p.m.
Cray Plaza (former Galtier Plaza)
380 Jackson Str
Saint Paul, MN
For More Information: http://mn.itsmfusa.org/
Inaugural Ohio Vivit Service Management Event
Thursday, October 6th 8:30 – 4:30 p.m.
Lubrizol
29400 Lakeland Blvd
Wickliffe, Ohio
For More Information: Ohio Vivit Event
If you are interested in attending any of the Vivit events virtually please contact lwalker@stratacominc.com or call 701-232-5697 x27
Dallas ITSM and QA/Testing User Group Meeting
Tuesday, October 18th 8:30 – 5:00 p.m.
Homewood Suites by Hilton Irving ~ DFW North
7800 Dulles Dr
Irving, TX
For More Information: Dallas Vivit Event
If you are interested in attending any of the Vivit events virtually please contact lwalker@stratacominc.com or call 701-232-5697 x27
Houston ITSM and QA/Testing User Group Meeting
Wednesday, October 19th 8:30 – 5:00 p.m.
Doubletree by Hilton Houston Intercontinental Airport
15747 John F. Kennedy Blvd
Houston, TX
For More Information: Houston Vivit Event
If you are interested in attending any of the Vivit events virtually please contact lwalker@stratacominc.com or call 701-232-5697 x27
StrataCom to Attend itSMF Fusion Conference in Washington
StrataCom is excited to announce our team will be attending the Fusion conference in Washington D.C. on September 25th-28th. itSMF USA and HDI, two leaders in the world of service management, are joining forces to raise the standard in service management education.
Laura Walker Receives Vivit Chapter Leader of the Year
Laura Walker, Director of Business Development at StrataCom, received Vivit Chapter Leader of the year. Laura was presented with the award on June 7, during the Triple Crown community appreciation event at the HP DISCOVER conference in Las Vegas, NV.
She is an active industry volunteer within the IT industry. Laura is also the itSMF Dakota President. She has served on Dakota and Minnesota itSMF extended boards and on a variety of committees including programs and membership. She loves working in information technology because of the continuous change.
Each year, members nominate Local Chapter and worldwide Special Interest Group Leaders who are volunteers from the Americas and EMEA region for the award. The Americas title is awarded in June; the EMEA title is awarded in December. Laura Walker was one of eleven nominees from the Amercias region.
She shares her talents and strong leadership as a Local Chapter Leader in Chicago, Kansas City, Texas, and Richmond, Virginia. She has formed strong local communities centered on IT Service Management, and she also helps to organize and lead IT Service Management events for other Local Chapters around the United States as well as the worldwide HP Service Management Special Interest Group.
The Vivit board thanks Laura for her ongoing efforts to help build the community that now spans over 6000 members worldwide and 55 chapters and special interest groups in 18 different countries.
StrataCom Designs Integration for Bomgar to HP Service Manager
StrataCom is proud to announce the integration of HP Service Manager with Bomgar, and industry leading tool the provides remote support, chat, and survey functionality for Service Manager clients. StrataCom is a preferred partner of Bomgar and was chosen to write this integration based on our extensive knowledge of the HP Service Manager tool. The integration brings two critical support systems together so your support organization can improve service levels, centralize support processes and strengthen compliance.
“In selecting StrataCom to develop the Bomgar integration with HP, we knew we could depend upon our key partner to complete the customer support experience by extending the capabilities of the service desk agent and enabling remote support directly from the Service Manager Incident” Mike Sell, Director of Strategic Alliances.
StrataCom to Attend Upcoming Minnesota ITSM Events
StrataCom is excited to be an active part of the Minneapolis/St. Paul ITSM community. We’d like to invite you to join us at the following upcoming events:
MN HP ITSM User Group
Friday, July 15th 9:00 a.m.-4:00 p.m.
FICO
4285 Lexington Ave North
Saint Paul, MN
For More Information: info@mnhpitsmnusergroup.com
This user group focuses on companies who use HP’s Service Manager or legacy ITSM solutions. Topics are focused on these products as well as best practices in ITSM.
itSMF Minnesota LIG Networking Event
Tuesday, July 19th 4:00 p.m. -6:00 p.m.
Oak City Grill
5001 American Blvd W # 102
Minneapolis, MN 55437
For More Information: itSMF LIG Minnesota
This event is open to the entire ITSM community and will offer a great opportunity to network with other ITSM professionals in the Minneapolis/St. Paul area. Areas of focus span all functions that ITIL promotes.
HDI Minnesota Boat Cruise
Wednesday July 20th 12:30 p.m.- 5:30 p.m.
Al & Alma’s Bella Vista Yacht Club
5201 Piper Road
Mound, Minnesota 55364
For More Information: HDI Minnesota Boat Cruise
This event is open to the entire ITSM community and will offer a great opportunity to network with other ITSM professionals in the Minneapolis/St. Paul area. While focused on the service desk, this group will tap into other areas of ITIL best practice as well.
Paul McCartney Scheduled to Appear at HP Discover Conference 2011!
This year HP is combining their annual software and hardware conferences into one large event: HP Discover. The conference will take place the week of June 6th in Las Vegas. The session will offer numerous track sessions relating to all HP software solutions, a partner showcase, product demos, and more. Paul McCartney is scheduled to perform as well! For more information and to register for this conference, please visit the conference website here.
StrataCom to Exhibit at the Pink Elephant Conference
If you are planning to attend the Pink Elephant conference in Las Vegas in February, stop by the StrataCom for a chance to win a Kindle and other prizes! This is one of the ITSM industry’s biggest and best events! For more information or to register for the conference, visit the conference website at: http://www.pinkelephant.com/ITM11/.