News and Events
Join us for an IT Service Management Lunch and Learn at The Bank Restaurant in Chicago
When: Wednesday, May 15th
Time: 11:30-1:30
Location:
The Bank Restaurant
121 West Front Street
Wheaton, IL 60187
Please RSVP at:
http://go.cherwell.com/great-lakes
Topic: Real-World Service Catalog. How Do I Build This Thing Anyway?
Industry leaders StrataCom and Cherwell will lead an interactive discussion surrounding real-world challenges facing IT Service Management teams.
Eric Krueger, Principal Consultant for StrataCom, will lead attendees in a discussion surrounding best-practice Service Catalog processes including: how to go about building your service catalog portfolio, integrating service catalog workflow into your organization’s teams, and how to present and market your service catalog to your end-users.
A $100 Visa Gift Card will be given away to one lucky attendee!
StrataCom Exhibiting at the HDI Conference, come visit booth #514 for a chance to win an iPad!
The StrataCom team is looking forward to attending another yet another fantastic HDI Conference. This will be StrataCom’s 9th year exhibiting and our team is looking forward to meeting more of the ITSM community again this year.
The HDI conference will be held in Las Vegas, Nevada April 16-19th. Stop by the StrataCom booth #514 for a chance to win an iPad!
HDI is the leading professional association and certification body for technical service and support professionals. Facilitating collaboration and networking, HDI hosts industry conferences and events, produces comprehensive publications and research, and connects solution providers with practitioners, while certifying and training thousands of professionals each year. For more information about the conference, click here: http://www.hdiconference.com/
Join Us For an HP Service Manager Networking Party
Laura Walker, Director of Business Development elected Vivit Board of Directors
Laura Walker, Director of Business Development at StrataCom was elected to the Board of Directors for Vivit Worldwide, the official HP User Group Community. Laura currently holds the Education Chair position and is responsible for educational programs within the Vivit Community as well as the Advanced Training courses offered at the HP Discover conferences.
For the last several years, the officers, board of directors, and dedicated staff have been working together to grow the international mix of Vivit membership. Success has occurred by building a bridge over to Europe, the Middle East and Africa (EMEA), as well as South America and Australia. In their physical and virtual communities, Vivit has Chapter and SIG leaders evenly mixed from Europe and the United States.
Vivit is the independent, non-profit service organization that represents the broad HP Software community and is the endorsed HP Software users group. For almost two decades, Vivit has been the unbiased, trusted and field-tested community for thousands of HP Software customers, developers, and partners from around the world and from all areas of business and industry.
laura_walker@vivit-worldwide.org
Upcoming HP Service Manager User Groups
Vivit NY/NJ Local Chapter Meeting- February 1st
Join us in person for an HP Service Manager user group event in the New Jersey area on Friday, February 1, 2013!
Our agenda has been finalized and will include:
9:00-9:15 – Vivit Overview and Updates (Viral Desai, Vivit Chapter Leader for New York/New Jersey)
9:15-10:15 – Notifications and Mobility for HP Service Manager (xMatters)
10:15-10:30 – Break
10:30-11:15 – HP’s Brand New HP Service Manager SaaS Offering (Kate Seamans, HP)
11:15-12:00 – HP Service Manager Reporting – Client Success Story (David Blair, Fiserv)
12:00-1:00 – Lunch
1:00-5:00 – CMS Training – free offering by HP
5:00 – Door prizes, closing
Location: Fiserv 10 Exchange Place, Jersey City, New Jersey
Please RSVP as soon as possible. Space is limited and we need to ensure an accurate headcount for lunch. RSVP at the following link on the Vivit website. Vivit New Jersey/New York User Group
For any questions, please email Laura Walker: lwalker@stratacominc.com.
Orange County Vivit User Group- March 14
For the West Coast folks, we also are planning the Orange County, CA Vivit user group event, set for March 14, 2013. We hope you will be able to join us in person for this HP Service Manager focused gathering!
Our agenda has yet to be finalized. If you would like more information on this event, please continue to check out the Vivit website or email Laura Walker: lwalker@stratacominc.com.
The Pink Elephant Conference is Back
The Pink Elephant conference is next month and being held in Las Vegas, Nevada.
StrataCom is pleased to be in attendance again this year. The Pink 2013 conference is scheduled for February 17 – 20 at the famous Bellagio Resort.
If you are planning to attend, please do plan to stop by our booth #201. We love to meet our clients and potential clients in person. An iPad will be given away to one lucky winner.
The Pink Conference is widely recognized as ”the world’s best IT Service Management conference.”
The Pink Conference’s content is rich and comprehensive – 15 tracks, 160+ sessions – covering a vast array of subjects from all across the ITSM spectrum.
Pink Elephant is the world’s #1 supplier of ITIL and ITSM conferences, education and consulting services. To date, close to 200,000 IT professionals have benefited from Pink Elephant’s expertise. Pink Elephant has been championing the growth of ITIL worldwide since its inception in 1989 and was selected as an international expert to contribute to the ITIL V3 project.
StrataCom Celebrates 15-Years in Business
The StrataCom story begins in 1997 when Steve Jones, president and co-founder of StrataCom, along with principal consultant and co-founder William Rentfrow, first dreamed of building an IT Service Management company when they consulted together on enterprise-level ITSM projects for the Fortune 500 in the mid-1990’s. StrataCom was launched in the fall of 1997 and Eric Krueger, Principal Consultant, came aboard shortly after its inception.
Steve, William and Eric’s solid hands-on consulting experience in the industry proved to be a stable and trusted foundation for StrataCom. Their real-world background and understanding of ITSM business processes, coupled with their strong belief that services-based businesses thrive when quality and value is consistently delivered, is what has made StrataCom the trusted consulting choice for our IT Service Management clients for over a decade.
Steve, Eric, and William continue to be highly accessible to our clients, with Eric and William continuing to provide stellar services to clients in their original consulting roles, and Steve serving as StrataCom’s president.
StrataCom is proof positive that reliable consulting is not just a fantasy. We make that dream a reality for our clients. StrataCom relies on the expertise and experience of our strong leadership team to drive our success. Our seasoned management team averages over 30 years of IT technology, consulting and business management experience to create a client-focused culture throughout the organization.
StrataCom to Exhibit at the Fusion 12 Conference
StrataCom is exhibiting at the itSMF Fusion conference in Dallas Texas from October 28-31st. If you are planning on attending the October event, contact StrataCom or visit our booth at #609 for a chance to win an iPad!!
The itSMF Conference is dedicated to IT Service Management and alignment of IT services with the businesses outcomes, including Service Desk, Service and modern technologies, Service HR department and Service legal department, Virtualization and ITSM and IT Governance and Security.
The itSMF Conference brings together IT professionals from all major business sectors, including Company Directors, CIOs, IT Consultants, Management, IT Specialists and Professionals.
Virtual Vivit Events
Can’t make it to a Vivit user group event?? No problem! All Vivit ITSM events put on by our team are available virtually. For a listing of upcoming events, visit the Vivit events calendar at: http://www.vivit-worldwide.org/events/event_list.asp
You can also email Laura Walker to get on the invite list if you’d like to be informed of upcoming events that will be available virtually: lwalker@stratacominc.com.
Vivit is the independent, non-profit service organization that represents the broad HP Software community and is the endorsed HP Software users group. For almost two decades, Vivit has been the unbiased, trusted and field-tested community for thousands of HP Software customers, developers, and partners from around the world and from all areas of business and industry.
Director of business development at StrataCom, Laura Walker, is an active leader in the Vivit community. She is chapter leader in Chicago, Texas, Minnesota, Kansas City and Richmond and has been an key reason that Vivit has a record number of virtual events surrounding HP Service Manager.
StrataCom to Attend Upcoming Minnesota and Ohio Vivit User Groups
StrataCom is proud to be an active member of the HP Vivit Community. We invite you to come join us at the following events.
Minnesota HP Service Manager User Group Meeting
Monday September 17th 10:00 a.m. – 4:00 p.m.
Delta Airlines
1500 Towerview Road
Eagan, MN 5513
For More Information: http://www.vivit-worldwide.org/events/event_details.asp?id=248168
Ohio Service Management Group Event
Friday October 5th 9:00 a.m. – 4:30 p.m.
Limited Brands
3 Limited Brands CR 208
Columbus, Ohio 43230
For More Information: http://www.vivit-worldwide.org/events/event_details.asp?id=233926









