StrataCom Managed Services
May 9, 2009
HP ServiceCenter / HP Service Manager Managed Services
Have you funded costly certification and training for your staff only to have that knowledge wiped out overnight by the reality of employee turn over? Do you want to see real results from the additional features of upgrading to a new version? Our certified staff has all the HP ITSM expertise you need.
Growing and maintaining HP ServiceCenter or HP Service Manager
expertise takes both time and money – both of which are in short supply in today’s economy.
StrataCom’s Managed Services can help you..
- Cut costs and make them predictable
- Free up precious IT staff for other duties
- Offload difficult systems maintenance
- Make upgrades simple, predictable, and effective
- Reduce training budgets
When you invest in a Managed Services option from StrataCom, you can choose which services you want, including:
- Administration and Development
- Back Ups
- Dedicated team of certified Developers
- Performance Tuning
- Application Hosting Available
- Patching and General Maintenance
Our Managed Services offering will benefit your organization by
- Lower total cost of ownership (TOC)
- Increased IT budget flexibility
- No Training Costs
- Complex Questions or Issues are met with high level expertise
- No Certification Costs
- No Employee Turnover
- Autonomous Managed Services; 100% Reliability
Want to know more? Please contact us.
You can also download a PDF of our Managed Services offering.
ServiceCenter to Service Manager upgrade services
May 7, 2009
Are you planning on upgrading from HP ServiceCenter to Service Manager?
If this task is in your future StrataCom has the solid expertise to help you.
It’s what we do. All StrataCom’s consultants are highly skilled within the HP ServiceCenter arena. As long-time HP partner we complete numerous
ServiceCenter to Service Manager upgrades every year. This is done either at your site or remotely at your site – whichever makes more sense to you, your project, and your budget.
Our are are well-versed on the processes of upgrading this system. This valuable experience will enable you to be up and running
smoothly in a timely and efficient manner.
And after the upgrade is finished we can help you further. The following services are available to all of our clients for their future Service Manager plans:
- Remote Administration
- Business Process Consulting
- Upgrade Services
- Integration with Third Party Systems
- Ongoing Customizations and Enhancements
- Gap Analysis Efforts
- Managed Services
Please Contact Us for more information. We’re happy to help.