About
StrataCom is a Hewlett Packard Gold Partner specializing in HP’s IT Service Management solutions.
- HP Service Manager Suite
- HP Asset Manager
- HP DDM (Discovery & Dependency Mapping
- HP uCMDB
- HP IT Performance Suite
StrataCom has provided professional services for a long list of Fortune 500 clients since 1997. With over a decade of IT Service Management experience, nine of which have concentrated on legacy HP Service Manager solutions, our mastery of this technology greatly benefits our clients who look to us to successfully move their visions from concept to reality.
Advantages of Engaging StrataCom
StrataCom employs a full-time staff of consultants specializing in HP Service Manager. We are not generalists. We have combed the country for the very best consultants specializing in HP Service Manager.
- StrataCom’s senior consultants have 10-25 years of experience within the ITSM industry and 8+ years of experience with HP Service Manager and its legacy solution
- We rely on our W2 staff as we have found our own resources to be tried and true
- Many of our consultants began their careers working on a help desk and are well versed in the business process behind the tools
- StrataCom’s staff consultants possess both technical skill sets and refined communication skills
- When multiple consultants are engaged, StrataCom has the advantage as our consultants are accustomed to working together gracefully
- StrataCom’s team serves as an invaluable internal knowledge base
- StrataCom has completed hundreds of successful projects focused on HP Service Manager and legacy solutions
- StrataCom offers a full-range of references surrounding a variety of ITSM projects
Our time-tested methodology ensures honest, realistic project goals. You can trust StrataCom’s level of effort projections because time and time again our deliverables are achieved on time and within budget, a vital aspect of any project’s success.
We are here for you. It’s that simple.
“StrataCom is a trusted Hewlett Packard ITSM partner providing deep expertise in the ITSM field. HP routinely relies on StrataCom as a professional services partner because of StrataCom’s history of successfully completed projects. Their track record demonstrates an ability to consistently execute projects with solid and reliable results.”
~Maria Hedrick, Hewlett Packard
Client Testimonials
“We went through an extensive evaluation to find a vendor who could understand the legacy system we had in place, and who had the expertise we needed in Service Manager. We found the StrataCom engineers to be very knowledgeable and responsive.”
~Laura Dale, Team Lead, Carlson Wagonlit Travel Service
“StrataCom has provided our company with superior support over the past three years. Their knowledge, attention to detail, and customer focus makes them stand out from any consulting firm I have worked with in the past ten years. With their support, we have been able to provide a stable and user friendly customer care system for our team of analysts. Furthermore, StrataCom continues to help us make decisions that are in the best interest if our company in the short and long term. We are very thankful to have a business relationship with them and look forward to continued success in the future.”
~Support Services Director